Tritel Communications Limited

Our Product Range

We specialise in:

Digital Telephone Systems
Telephone System Relocation and Upgrades
Voice Mail/Auto Attendant Systems
Call Management System
Category 5E Structured Cabling For Voice & Data
Least Cost Routing

Digital Telephone Systems

Digital telephone systems incorporate a host of additional system features apart from the standard hold and call transfer facilities, designed to improve the call handling of inbound telephone calls within an office environment.

The main advantage of Digital systems is that they can support ISDN (Integrated Services Digital Network) lines, which connect calls faster than conventional analogue lines and DDI (Direct Dialling In) numbers, enabling inbound callers to dial directly to your telephone extension.

	DS5000 Series 7 Button Display Keyphone (Click on image for larger version)
	DS5000 Series 14 Button Display Keyphone (Click on image for larger version)
	DS5000 Series 38 Button Display Keyphone (Click on image for larger version)
	DS5000 Series 38 Button Display Keyphone With Add On Module (Click on image for larger version)

	Samsung DCS 408 Key System Unit Suitable for small companies or new start up companies. System has capacity for four lines, four digital extensions and four analogue extensions.
	Samsung DCS 816 Key System Unit Suitable for small companies. System has capacity for eight lines, 12 digital extensions and four analogue extensions.
(No Image Available)	Samsung OfficeServ 100 System Unit & Expansion Cabinet Suitable for small to medium sized companies who are looking to expand in the future. System has a basic capacity of eight extensions, which can be increased to a maximum of 58 extensions by addition of the expansion cabinet.
	Samsung OfficeServ 500 Key System Unit Suitable for large, multi-site and multi-national companies that require high functionality and feature capabilities. System has capacity for up to 30 ISDN lines and 360 extensions.

Telephone System Relocation and Upgrades

Tritel can relocate your telephone system when you move to new premises. We undertake the responsibility of installing your existing telephone system and liaise with BT to make sure your lines are moved to the new premises.

We can upgrade your existing telephone system by either installing the next system size up or by adding new software to expand your current system.

Voice Mail/Auto Attendant Systems

The voicemail is like an answering machine for every system extension enabling users to receive messages when on another call or away from their desk. The auto attendant allows calls to be answered straight away, or after a set number of rings via an automatic voice prompt. This reduces the risk of calls going astray or not being answered. Callers can enter the extension number they require, choose from a multi level one touch menu, hear information or speak to the receptionist. If there is no answer from an extension, callers can leave a message or try another extension.

Call Management System

Call management systems can log the time, date, destination, duration and cost of a telephone call on an individual system extension or group of system extensions. This is achieved by an interface from the telephone system to your PC or main network server.

Call statistics can be monitored on screen on a daily, weekly or monthly basis giving you a full breakdown of your inbound and outbound call traffic volumes and can be printed off when necessary.

Category 5E Structured Cabling for Voice & Data

The Cat 5e structured cabling system is designed to give you full control over where a PC work station or telephone system extension is situated. This is achieved by installing Cat 5e cabling and socket outlets throughout your office which connects back to a patch panel inside a data cabinet. The patch panel has numbered stripped sockets which, by using patch cords enables connection of the PC or telephone system extension to the corresponding socket outlet.

Least Cost Routing

Least cost routing enables cheaper telephone calls to be made on local, regional, national, international and mobile phone destinations via an existing BT line. This is achieved by calls being routed through an alteration network carrier (eg Colt or Telia) via your BT local telephone exchange, resulting in significant cost savings.